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Rabu, 16 April 2014

@ PDF Ebook Communication Networks: Fundamental Concepts and Key Architectures (International Edition) (McGraw-H, by Alberto Leon- Garcia

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This book is designed for introductory one-semester or one-year courses in communications networks in upper-level undergraduate programs. The second half of the book can be used in more advanced courses. As pre-requisites the book assumes a general knowledge of computer systems and programming, and elementary calculus. The second edition expands on the success of the first edition by updating on technological changes in networks and responding to comprehensive market feedback.

Sales Rank: #852225 in Books
Published on: 2004
Original language: English
Number of items: 1
Dimensions: 23.50" h x 4.02" w x 17.99" l, 2.45 pounds
Binding: Paperback

Most helpful customer reviews

0 of 0 people found the following review helpful.
Five Stars
By Shichang Liao
Not bad but a little old.

0 of 0 people found the following review helpful.
Five Stars
By Hans Z.
Good

0 of 0 people found the following review helpful.
good
By YanZheng
good

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Selasa, 15 April 2014

>> Download Ebook Stop Telling, Start Selling: How to Use Customer-Focused Dialogue to Close Sales, by Linda Richardson

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In this revised edition of her best-seller, noted sales consultant Linda Richardson offers salespeople the tools they need to successfully use customer-focused, dialogue selling. Featuring real-world dialogue samples, helpful dos and don’ts, self-tests, checklists, and other useful tools, this guide offers insight on every aspect of face-to-face selling, from the initial introduction through the needs identification and the negotiation of terms and price to the successful close, with prime emphasis on the six critical skills necessary to the dialogue-driven sales call: presence, rapport building, questioning, listening, product positioning, and checking.

Sales Rank: #218812 in Books
Color: Multicolor
Published on: 1998-09-01
Released on: 1998-09-01
Original language: English
Number of items: 1
Dimensions: 9.00" h x .80" w x 6.00" l, .86 pounds
Binding: Paperback
272 pages

From the Back Cover

In just a few short years since its publication, Stop Telling, Start Selling has become a leading textbook for sales training, used by more than 150 of the world's leading corporations. Why? Because it shows how to differentiate yourself, your product, and your organization in a hypercompetitive world of look-alike products.

The secret weapon is "dialogue selling" and this book shows you how to do it. "Much of what appears to be 'consultative selling' today is a masquerade for product selling," explains Linda Richardson, sales training consultant to many of the Fortune 500 and author of Selling by Phone and Sales Coaching. If you want to earn your customer's interest, trustand businesSTOP telling the customer about your product or service. Go beyond "customer focus." START a true customer dialogue.

In this newly revised and updated edition of Stop Telling, Start Selling Richardson teaches you the critical skills you need to revitalize your sales process, including how to:

Understand your customer's political, personal, and business needs
Position your message so it is important to your customer
Unlearn manipulative tactics that can kill a sale early on
Gather customer feedback to adjust your message as you go
Maintain selling momentum and shorten the sales cycle

Stop Telling, Start Selling will help you truly listen to customers and put them first, that's what it takes to win the trustand the businessof today's sophisticated customers.

About the Author

Linda Richardson is president of The Richardson Company in Philadelphia, a sales training firm with more than 160 clients, including Morgan Stanley, Johnson & Johnson, Aetna U.S. Healthcare, Citibank, Andersen Consulting, Tiffany & Co., Dell Computers, and Lucent Technologies. A member of the faculty of the prestigious Wharton Business School, she is the author of six books, including Selling by Phone and Sales CoachingMaking the Great Leap from Manager to Coach.

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0 of 0 people found the following review helpful.
Five Stars
By Berley Cruz
Learned a lot

71 of 73 people found the following review helpful.
Great advice (if you can assimilate it)
By A Customer
The problem with any "how to sell" book like this is, until you can integrate the advice given here so that it comes naturally to you, you will sound as mechanical and forced as some of the "tellers" Richardson criticizes. I used to sell big-tiicket business-to-business, and I can say the advice here is timeless: engage your customer, identify what your customer's needs are and position your product so that the customer realizes that your product meets their needs. Of course, if the customer doesn't need your product, then maybe you need to learn some of those "hard-ball sales" techniques (or find a better product!). No amount of customer empathy, listening, or product positioning will help you overcome a customer-product mismatch. Which brings me to a point: although Richardson argues against this, I think playing hardball has a place in negotiations; remember, the party you are negotiating with doesn't always have to feel warm and cozy inside in the process. A true persuader will know when to be soft and fluffy and when to apply the pressure.
Also, the whole paradigm-replacement languuage ("we are moving into a new age of selling...") is corny. The advice Richardson is giving is not new or revolutionary, as she claims. But she has succeeded in organizing a lot of really good sales principles in a clear and coherent way which can easily be appreciated by readers.
I read this book together with Richardson's "Selling by Phone" and frankly, one is just a rehash of the other. Richardson copied entire paragraphs from one in writing the other. So save your money and buy just one of the two. But if you are an accidental salesperson, or even if by trade you are not a salesperson but you are occasionally called upon to negotiate (maybe you are a lawyer or a manager) Richardson's books will be a refreshing introduction to the discipline of negotiation and persuasion.

39 of 43 people found the following review helpful.
should be a textbook for sales classes
By Amazon Customer
From my many varied experiences, I realize that I just don't like selling, but when I was trying to bone up on my sales skills, I found this book to be the most useful. It is heads and shoulders above other books on the subject and it was so intersting that I probably read it cover to cover in a day or two. The advice is extremely practical and you are learning great principles of selling. You are not learning a bunch of closing dialogues that only work for the person who invented them. Easily digested, the principles allow you to adjust your approach in mid-sale because you are asking questions whose answers will tell you what you need to do or say next (positioning.) Tons of great info here. It should really be a textbook for sales classes.

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Minggu, 13 April 2014

! Free PDF Partnering Manual for Design and Construction, by William C. Ronco, Jean S. Ronco

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PARTNERING = PROFITS!. Partnering is sweeping through the industry, allowing companies of all sizes to slash costs, increase quality, improve communication, maintain schedules, resolve disputes, and avoid litigation. William D. Ronco's Project Partnering Manual for Design and Construction is packed with everything you need to launch your own partnering program, including sample charts, forms, templates, and agendas used in real partnering projects. You also get dozens of detailed case histories, plus critical information on common partnering problems and how to overcome them. Implement effective project partnering; profit from group participation and decisionmaking; conduct partnering workshops; draft partnering documents and charters; use state-of-the-art communications methods; integrate partnering with TQM and re-engineering efforts; and much more.

Sales Rank: #3381032 in Books
Published on: 1995-12-01
Original language: English
Number of items: 1
Dimensions: 9.20" h x 1.10" w x 6.10" l,
Binding: Hardcover
312 pages

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!! Download Ebook Schaum's Easy Outline: College Physics, by Frederick Bueche, Eugene Hecht

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Boiled-down essentials of the top-selling Schaum's Outline series for the student with limited time

What could be better than the bestselling Schaum's Outline series? For students looking for a quick nuts-and-bolts overview, it would have to be Schaum's Easy Outline series. Every book in this series is a pared-down, simplified, and tightly focused version of its predecessor. With an emphasis on clarity and brevity, each new title features a streamlined and updated format and the absolute essence of the subject, presented in a concise and readily understandable form.

Graphic elements such as sidebars, reader-alert icons, and boxed highlights stress selected points from the text, illuminate keys to learning, and give students quick pointers to the essentials.

Designed to appeal to underprepared students and readers turned off by dense text
Cartoons, sidebars, icons, and other graphic pointers get the material across fast
Concise text focuses on the essence of the subject
Delivers expert help from teachers who are authorities in their fields
Perfect for last-minute test preparation
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Sales Rank: #2361162 in Books
Published on: 1999-10-22
Format: Abridged
Original language: English
Number of items: 1
Dimensions: 8.40" h x .31" w x 5.50" l, .40 pounds
Binding: Paperback
138 pages

From the Back Cover

When you don't have the time...but you still need the grade!

If our life is too busy to spend hours pouring over lengthy textbooks, and you need every study minute to count, this Schaum's Easy Outline is perfect for you! This super-condensed, high-torque study guide gives you what you need to know in a fraction of the time. Built for quick, effective study, this Easy Outline packs exciting new learning tools that make mastering college chemistry fast, funand almost automatic.

SpeedyQuick-study experts slashed the time you need to spend with your books by reducing college physics to the essentials the professor expects you to know. This Easy Outline is perfect for test preparation, pre-exam review, and handling those last-minute cram situations.

Hi-QualityEasy Outlines give you 100% of the authority of Schaum's full-sized guides, known around the world for the highest academic standards.

Backpack-able study powerCompact and portable, this Easy Outline lets you study college physics anywhere.

Schaum's gets the grade!Let's talk bottom line. Schaum's Easy Outlines give you what you wantbetter grades, with less work, and more free time! Get the essence of physics the easy way. Schaum's Easy Outline of College Physics helps you master physics with plenty of illustrations, memory joggers, and the newest, rapid-absorption teaching techniques. Backed by Schaum's reputation for academic authority, this is the study guide students turn to and trust. Students know that Schaum's is going to be there for them when they need it!

About the Author
Distinguished Professor At Large, University of Dayton, received his Ph.D. in physics from Cornell University.

Eugene Hecht is a member of the Physics Department of Adelphi Unversity in New York. He has authored eight books.

Most helpful customer reviews

1 of 1 people found the following review helpful.
Poor presentation
By Science Reader
Graphics are poor. The smallish size coupled with poor contrast make this Kindle edition very difficult to read. This was not evident from the sample provided by Amazon. This technology needs much improvement, to include better contrast, improved resolution and an ability to zoom in on illustrations and pictures.

6 of 7 people found the following review helpful.
Don't waste your time
By calvinnme
I don't own this book, but I browsed through it, and believe me that did not take long. This book is an embarrassment to the fine Schaum's Outline series. For one thing, the words "Easy Outline" and "College Physics" don't belong in the same book title. There are only six chapters in this book, and the book glosses over the meat of College Physics with the most simplistic of explanations and no examples to speak of. If you want to learn college physics buy the old reliable "Schaum's Outline of College Physics" now in its tenth edition. It has good explanations, meaty examples, and many solved as well as unsolved problems so you can really grasp the concepts of the first two semesters of college physics. What really confuses me is that two of the three authors of this book wrote the good Schaum's outline of College Physics as well as the excellent Schaum's Outline of Optics, so they DO know how to write meaningful study guides. Why they put their names on this disaster I'll never know. I would say that this particular book is not even good enough for high school students studying physics. Avoid it completely.

4 of 7 people found the following review helpful.
Useless.
By Jose L. Strapasson
Well, I bought this book by mistake! I wanted the non easy version. Unless you want to pretend learn physics in two weeks you'd better buy the same authors and name book but non easy version! You can learn physics with that 416 pages one but not with this 138 one.

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Analytical Instrumentation offers powerful qualitative and quantitative techniques for analysis in chemical, pharmaceutical, clinical, food-processing laboratories and oil refineries. It also plays a critical role in the monitoring and control of environment pollution. Over the years, this field has become extremely sophisticated. Today, microcontrollers and personal computers have been integrated into analytical instruments. This has brought in automation, efficiency and precision in analytical instrumentation. To keep users abreast of such advances, this edition of the Handbook of Analytical Instruments describes the principles and building blocks of analytical instrumentation. Recent advances in bio-sensors, gamma spectrometry, electron spin resonance (ESR) spectrometry, visualization methods for electrophoresis and several other tools and techniques of analytical instrumentation have been covered. In order to ensure that readers make the right decision, in terms of the instrument that best meets their requirements, the book includes a discussion of analytical instruments from various manufacturers. Useful for!.. ' Supervisors and technicians in clinical, pharmaceutical, food-processing laboratories and oil refineries. ' Personnel concerned with the monitoring and control of environmental pollution ' Service and maintenance engineers ' Post-graduate students of physics and chemistry undergoing courses in instrument analysis ' Students of instrumentation, electronics and chemical engineering

Sales Rank: #6650524 in Books
Published on: 2006-03-01
Original language: English
Dimensions: 9.72" h x 1.57" w x 7.48" l, 3.13 pounds
Binding: Hardcover
770 pages

About the Author
Dr R.S. Khandpur is currently Director General, Pushpa Gujral Science City, Kapurthala, Punjab-a joint project of the Government of India and Punjab Government. Prior to this, he was Director General, Centre for Electronics Design and Technology of India (CEDTI), an autonomous scientific society of the Ministry of Communication and Information Technology, Government of India. Dr Khandpur was the Founder Director of CEDTI, which is the first ISO-9002 certified organization of the Ministry of Information Technology.Dr Khandpur has served as a scientist for 24 years in CSIO, Chandigarh-a constituent laboaratory of the Council of Scientific and Industrial Research (CSIR). He was Head of the medical instruments division (1975-1989) and Head of the electronics division (1986-1989).Dr Khandpur is a member of board of governors, Punjab Technical University; and director, board of directors, Punjab Information and Communication Technology Corporation Ltd. He is a AICTE distinguished visiting professor, and member of the vision group on IT, set up by the Punjab Government. He is a member of IEEE (Institution of Electronics and Telecommunication Engineers), USA, and fellow of IETE (Institution of Electronics and Telecommunication Engineers).Dr Khandpur has over four decades of experience in R&D, technology transfer, education and training, consultancy and management at national and international levels. He is the recipient of the 1989 Independence Day Award of the National Research and Development Corporation and IETE (Institution of Electronics and Telecommunication Engineers), for outstanding contribution to the development of the electronics industry.Dr Khandpur holds six patents of innovatives designs, has authored seven books and published over 60 review papers.

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Jumat, 11 April 2014

>> Free Ebook Conspiracy, by Anthony Summers

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Anthony Summers' investigation into the assassination of President John Kennedy.

Sales Rank: #1227516 in Books
Brand: McGraw Hill
Published on: 1980-06
Ingredients: Example Ingredients
Original language: English
Number of items: 1
Binding: Hardcover
640 pages

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10 of 11 people found the following review helpful.
One of the better books on the JFK assassination.
By J.L. Populist
CONSPIRACY is one of the more comprehensive books I have read on the murder of John F. Kennedy.
I have read many different books on the subject in the last 32 years. Some are clearly cover propaganda and others are the investigative "real deal". Anthony Summers' work falls in the latter category.

He spends a lot of time on Oswald and Jack Ruby. He did provide some new material on them both that I hadn't read before.

Mr. Summers lists some of the many witness statements identifying the Grassy Knoll as the focus of attention after the shooting. The statements that gunsmoke was present and identifiable immediately after the shooter fled and personal reactions from spectators make a very convincing case for that location of a sniper.

What I found even more intriguing was the identity of "Maurice Bishop" and his alleged activities in Mexico City at the time "Oswald" was spotted at the Cuban Embassy there.
The link to the anti-Castro Cubans was more clear in this book also.
The French Connection section was a confirmation of some information I have read before.

CONSPIRACY is on a short list of books that I have read and would recommend on the JFK assassination.
That list would include the following books:
Mafia Kingfish: Carlos Marcello and the Assassination of John F. Kennedy
Kennedy Contract: The Mafia Plot to Assassinate the President
Contract on America: The Mafia Murder of President John F. Kennedy
Ultimate Sacrifice: John and Robert Kennedy, the Plan for a Coup in Cuba, and the Murder of JFK

0 of 0 people found the following review helpful.
A conspiracy that haunts the public imagination.
By Fred Houpt
This is an excellent book. Well and deeply researched, annotated and easy to follow. I would venture to guess that this might be one of the best books that reflect the Kennedy assassination research crowd, circa 1980. It is important to keep that date in mind because he wrote it right after the "Report of the President's commission on the assassination of President John F. Kennedy", which picked up the mess of the Warren Commission. He makes it easy to understand where the Warren Commission dropped the ball, fudged evidence, ignored witnesses, was led by the nose by Allen Dulles, was basically following LBJ's hysterical arm twisting "lone gunman" scenario, etc. While hopes were greatly raised by the House subcommittee investigation into the murder, like so many aspects of this story, it was a disappointment and a big let down for die hard critics of the W.C. report. What they basically came away with is that there was most likely a conspiracy. Summers takes this as a prime marker and continually refers back to this conclusion, over and over again.

His attempt to try and figure out who Oswald really was is fascinating to read. We can groan along with him in our mutual and collective frustration; we still don't know what he was all about, who ran him, what were his motivations, how many groups did he tip his hat to or cooperate with, etc. Frankly, I am deeply skeptical about his wife Marina. Considering how ultra odd it would have been to have met a 'true' American Marine defector in Soviet Russia in the 1950's, it is odd how fast they hooked up and were soon married. Almost every single thing you thought you knew about Oswald in Russia.....Summers shows how much of that tableaux is covered in layers of smoke, dark lights and mirages. Nothing is clear. And he was so young and fairly bright.

A theme that is worth considering and Summers touches on it is the connections between James J. Angleton and Oswald. Years later the current top researchers (for example Lisa Pease) are digging up evidence that ties these two together in a strong orbit. Summers is as unsure as the rest of us who ran Oswald and it could have been several hubs all at the same time. His books subtext is that perhaps Oswald was manipulated by various elements, which would include CIA and Military Intelligence and counter intelligence.

It's a great story, and sad to say that JFK's murder overshadowed his accomplishments; at least in the memory this is often the case. It is passing strange that almost no one ever heard Oswald say a bad thing about JFK. One day, in the fullness of time, when more documents are released from the National Archives in Washington and College Park, Maryland.....we will have an even sharper understanding about the role of the CIA, FBI, counter-intelligence, the MOB, Jimmy Hoffa, General Walker, LBJ, the foaming at the mouth Anti-Castro groups in Miami, the big oil money in Texas, the Federal Reserve, and several more key people and groups. JFK's death has roots in all of these side shows and more. Summers book is a superb introduction into the labyrinth that still drives us crazy.

6 of 6 people found the following review helpful.
A fine overview of the case
By TLR
The original 1980 edition and revised 1989 edition are hard to find but worth tracking down. Investigative author and BBC reporter Summers raises many questions and is able to answer very few of them. For those not able to accept living with such uncertainty, there is the cocoon-like security blanket of the official story and its defenders like Posner and Bugliosi. For the rest of us, we know there will be always be mysteries in this case that we may never find the solutions to.

Summers writes: "As I did more and more work on this [the JFK assassination] I became increasingly more ashamed for my mainstream American colleagues...In 1978 I went to Dallas, 15 years after the assassination, knocking on doors of witnesses. My preamble would be 'I'm sure you spoke to everyone back in 1963,' and the response would be, much to my surprise, 'No. Where have you been all these years?' The media and in some cases law enforcement, had never spoken to them." "The key targets of suspicion can now be distilled to three - members of the Mafia, American intelligence personnel, and anti-Castro activists...Nobody I spoke to on the Assassinations Committee...felt that the case had yet been exhaustively investigated. All agree that lack of time and funds forced the Committee to leave important research unfinished."

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Rabu, 02 April 2014

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Sales Rank: #3043910 in Books
Published on: 1984-02
Ingredients: Example Ingredients
Original language: English
Number of items: 1
Binding: Hardcover
547 pages

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